Bdrumny collects two types of information from you — what you provide directly and what is collected automatically. Details are outlined below:
Information you provide directly:
- Full name, date of birth & national ID number (for KYC verification)
- Mobile number and email address (for registration and communication)
- BKash/Nagad/Rocket account number or bank details (for payment processing)
- Address and district (where verification is required)
- Messages and complaints sent to Customer Support
Automatically Collected Information:
- IP address & device type (mobile/desktop)
- Browser information & operating system
- Time spent on the site and pages visited
- Betting & gaming history and transaction logs
- Login & logout time and location
Please note: bdrumny never stores your payment card number or MFS PIN. All payment processing runs through a directly encrypted channel via the payment gateway.
Bdrumny uses your data only for specific, defined purposes. We never use your information for anything unrelated to your account.
Data collection
→
Encryption
→
Secure Storage
→
Specific use
- Account management: Registration confirmation, login verification & profile updates.
- Payment processing: Processing deposits and withdrawals smoothly.
- Security verification: Detecting fraud, duplicate accounts & suspicious activity.
- Service improvement: Analyzing which games and features are used most to improve your overall experience.
- Customer support: Understanding your issue history to provide faster, more effective support.
- Legal obligation: Maintaining records in compliance with applicable law.
- Personalized offers: Analyzing your preferences and play style to show you relevant promotions.
Bdrumny never sells your personal data. However, limited information may be shared with trusted partners in the specific circumstances outlined below:
- Payment Provider: Minimum information required to verify transactions with bKash, Nagad, or your bank.
- Game providers: Only game-related transaction data is shared with providers such as Evolution and Pragmatic Play.
- Fraud Prevention Agency: For verifying suspicious activity.
- Government Authorities: When required by court order or legal obligation.
Important: Information shared with third parties is governed by their own privacy policies. We ensure that data is only shared with trusted, contracted partners.
Bdrumny does not sell or transfer your data to any advertising company or data broker. That is our commitment.
Bdrumny uses cookies when you visit the site. These are small files stored in your browser that help improve your experience.
| Cookie types |
Purpose |
Duration |
Mandatory? |
| Session cookies |
Maintaining login session |
Until the browser is closed |
Yes |
| Preference Cookies |
Remembering language & theme preferences |
1 year |
No |
| Analytics cookies |
Site usage analytics |
6 months |
No |
| Security cookies |
Fraud detection |
30 days |
Yes |
You can disable optional cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain features on the site.
Bdrumny does not retain data beyond what is necessary. Each type of information has a defined retention period:
- Account information: For the duration of active account use and up to 5 years after closure (as required by law).
- Transaction records: 7 years (in accordance with financial regulations).
- Customer support log: 2 years.
- Browsing & analytics data: 1 year, then deleted automatically.
- KYC Documents: Up to 5 years where required by legal obligation.
If you request account deletion, all data beyond legal retention requirements will be permanently erased within 30 days.
As a bdrumny member, you have several rights over your personal data. See the full details below:
Right to Access
You may request to see what personal information bdrumny holds about you.
Right to rectification
You may request corrections to any inaccurate or outdated information.
Right to Erasure
You can request deletion of all data beyond what is legally required to be retained.
Right to restrict processing
The ability to restrict how your data is used for specific purposes.
Right to portability
The ability to request a copy of your personal data.
Right to opt out of marketing
Option to opt out of promotional messages and emails.
To exercise any of your rights, email us at support@bdrumny.com or reach out via live chat. We aim to respond within 30 days.
Bdrumny uses industry-leading methods to protect your data, with security measures enforced at both the technical and organizational level.
- All data transmission is encrypted using SSL/TLS 1.3 protocol.
- Passwords are never stored in plain text — bcrypt hashing is used at all times.
- Payment data is stored in a separate encrypted vault.
- Regular penetration testing and security audits are conducted.
- Automatic alerts and account lockout for suspicious login attempts.
- Staff access to data is restricted on a strict need-to-know basis.
In the Event of a Cyber Incident: In the event of a security breach, affected members will be notified by email or SMS within 72 hours.
Bdrumny is strictly for individuals aged 18 and above. We do not knowingly collect data from minors.
If you suspect that a minor's information has been submitted to us by mistake, please notify us immediately — we will delete that data promptly and close the associated account.
Parents and guardians are encouraged to enable parental controls on devices to prevent minors from accessing bdrumny or similar platforms.
Bdrumny may update this Privacy Policy when necessary. For any significant changes, you will be notified at least 14 days in advance via SMS to your registered mobile number or by email.
Continued use of the service after any changes takes effect will be considered acceptance of the updated policy. The date of the latest update is always shown at the top of the policy.
For any privacy-related questions, complaints, or rights requests, please reach out through the following:
- Email: support@bdrumny.com (Subject: Privacy Request)
- Live chat: click the green icon at the bottom right of the site
- Response time: 30 business days
We take every privacy request seriously and aim to resolve it as promptly as possible.